Saturday, 3 May 2008

Good Apple or Bad Apple?

Today I was in San Diego to visit the Zoo with our kids. Luckily for me there is an Apple Store fairly close by and so I went there to see what I can do with my broken power adapter for the older MacBook Pro laptop. Since a while my wife was complaining about the battery not being loaded over night and since a few day the light on the power adapter where it connects to the laptop was not glowing at all. Using another power adapter showed that it was not a problem with my laptop. Because I bought an extended warranty called Apple Care I thought I give it a chance to see if they are going to replace it and eventually they did.

  keep on reading here

Posted by schaefera at 7:44 PM in Mac

 

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Comment: Olexiy at Sun, 4 May 12:41 AM

I would say it's just bad consultant. Fire him, Apple! :-) My brother used to have problem with his power adapter once, and they changed it as soon as he finished explaining the problem, no questions ask. Everything else I had issues with my Mac - had not problems and never heard "no". So, I believe, it's just some guy who was not really good enough :-)

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